Service Policy

Terms and conditions for FloraHost services

Please read and understand our policies before purchasing any hosting services.

Service Policy

Our comprehensive service policies ensure fair and reliable hosting for all clients.

Refund Policy
  • Refunds available only within 24h, and 80% of the amount is refundable
  • No refunds for Ultra Budget or Permanent Plans.
VPS Policy
  • No crypto mining or DDoS usage. Breach = termination & no refund
  • Over 80% usage = 2-day notice for upgrade or suspension
Resell Policy
  • Clients reselling services will have their servers suspended
  • We do not support 3rd-party buyers
Permanent Server Policy
  • Permanent servers last as long as the host is alive
  • If we shut down, no refund or server data will be provided
Need Support?

For questions about our policies or technical support, contact us through:

Last updated: January 2025 | Policies subject to change without notice